Terms and Conditions

Last Updated: This policy is effective as of the date of your acceptance.

Welcome to Dream Mattress Shop. By accessing or using our website, products, and services, you agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and accepted these Terms and Conditions in their entirety. These terms apply to all visitors, users, and others who access the service. We reserve the right to update, change, or replace any part of these terms at our discretion. Your continued use of the site following any changes constitutes your acceptance of those changes.

2. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. You are prohibited from using the site to transmit any harmful, offensive, or unlawful material. You must not attempt to gain unauthorized access to any part of the website, its servers, or its systems.

3. Products and Services
All product descriptions, images, and specifications are provided for informational purposes. We strive to ensure that the information is accurate, but we do not warrant that product descriptions, colors, or other content are complete, reliable, or error-free. We reserve the right to modify or discontinue any product or service without prior notice.

4. Orders and Acceptance
All orders placed through the site are subject to our acceptance. We may, in our sole discretion, refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price, or issues identified by our security systems. In the event of a cancellation, we will notify you using the contact information you provided.

5. Payment and Billing
All transactions are processed through secure payment gateways. By placing an order, you represent that you are authorized to use the payment method provided. You agree to provide current, complete, and accurate purchase and account information for all transactions. We reserve the right to verify and validate your payment details before processing any order.

6. Delivery and Shipping
We will make every effort to ensure your order is delivered within a reasonable timeframe. However, delivery dates are estimates and are not guaranteed. Risk of loss and title for products pass to you upon our delivery to the carrier. We are not liable for any delays or failures in delivery caused by events beyond our reasonable control.

7. Returns and Refunds
We stand behind the quality of our products. If you are not entirely satisfied with your purchase, you may initiate a return in accordance with our return policy. Products must be returned in their original condition. Refunds, if applicable, will be processed using the original payment method. Please refer to our separate Return Policy for detailed instructions.

8. Intellectual Property
All content included on this website, such as text, graphics, logos, images, and software, is the property of Dream Mattress Shop and is protected by applicable intellectual property laws. You may not reproduce, distribute, display, or create derivative works from any material on this site without our prior written permission.

9. User Accounts
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

10. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the site, you consent to the collection and use of your data as described in that policy.

11. Links to Third-Party Sites
Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. You access such sites at your own risk.

12. Limitation of Liability
To the fullest extent permitted by law, Dream Mattress Shop shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the site or products. This includes damages for loss of profits, goodwill, or data.

13. Disclaimer of Warranties
This website and all products and services are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, secure, or error-free.

14. Indemnification
You agree to indemnify and hold harmless Dream Mattress Shop and its affiliates, employees, and agents from any claims, damages, losses, or expenses arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

15. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is established, without regard to its conflict of law provisions. Any legal action arising out of these terms shall be brought in the appropriate courts of that jurisdiction.

16. Dispute Resolution
Any disputes arising out of these terms shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration association. Both parties agree to submit to the exclusive jurisdiction of the arbitral tribunal for such resolution.

17. Severability
If any provision of these terms is found to be unenforceable or invalid under applicable law, that provision shall be removed or limited to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Dream Mattress Shop regarding your use of the site and supersede all prior agreements, whether written or oral.

19. Waiver
Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

20. Contact Information
For any questions about these Terms and Conditions, please refer to the contact resources available on our website. We aim to address all inquiries promptly and professionally.